Privacy Policy
Last Updated: September 3, 2026
Zigong Jiucai Culture And Art Co., Ltd. (“Zigong Jiucai,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors, customers, business partners and other users of our website.
This Privacy Policy explains how we collect, use, disclose, store and protect information when you visit or use our website, communicate with us, request a quotation, submit a project inquiry, purchase our products or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. About Us
Zigong Jiucai Culture And Art Co., Ltd. is a professional manufacturer and exporter specializing in Zigong lanterns, Chinese lantern festival installations, silk lanterns, LED lanterns, festival decorations, animatronic dinosaurs and realistic simulation models.
Our website is primarily designed for international B2B customers, including event companies, theme parks, zoos, distributors, cultural organizations, commercial property operators and other professional buyers.
2. Information We Collect
We may collect different types of information depending on how you interact with our website and business.
2.1 Information You Provide Directly
When you contact us, request a quotation, submit an inquiry or communicate with our team, we may collect:
- Full name
- Company name
- Business email address
- Telephone or WhatsApp number
- Country or region
- Company address or delivery address
- Product requirements
- Project specifications
- Requested quantities
- Target delivery dates
- Budget or purchasing information
- Reference images, drawings, CAD files or other project materials
- Messages and other information you voluntarily provide
For customized products, the information you provide may include product dimensions, venue layouts, design concepts, photographs, drawings and technical requirements.
Please do not submit confidential information that is not necessary for us to evaluate your inquiry.
2.2 Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Language preferences
- Referring website
- Pages visited
- Time spent on pages
- Approximate geographic location
- Website interaction and browsing information
This information may be collected through cookies, analytics tools, server logs and similar technologies.
3. How We Use Your Information
We may use collected information for the following purposes:
- Responding to product inquiries and quotation requests
- Providing customized product recommendations
- Communicating about orders and projects
- Preparing quotations, contracts and commercial documents
- Manufacturing and delivering customized products
- Coordinating shipping and logistics
- Providing installation and technical support
- Providing after-sales service and warranty assistance
- Improving our website, products and services
- Understanding website traffic and customer interests
- Preventing fraud, abuse and security incidents
- Complying with applicable legal and regulatory requirements
- Sending business communications or marketing information where legally permitted
We will only use personal information for purposes reasonably related to our business activities and the purposes described in this Privacy Policy.
4. B2B Project and Custom Design Information
Because our business provides customized lanterns, animatronic dinosaurs and simulation models, customers may voluntarily provide project-specific materials.
These may include:
- Product drawings
- CAD files
- 3D models
- Reference photographs
- Brand or event concepts
- Venue layouts
- Dimensions and technical specifications
- Installation requirements
- Project schedules
We use such information primarily to evaluate, quote, design, manufacture and deliver the requested products or services.
We do not intentionally use confidential customer project information for unrelated purposes.
Customers should ensure that they have the necessary rights or authorization to provide any third-party images, trademarks, designs, drawings or other intellectual property submitted to us.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior and measure marketing performance.
Cookies may be used for purposes such as:
- Website operation
- Security
- Analytics
- Performance measurement
- Remembering user preferences
- Marketing and advertising measurement
Where required by applicable law, we may request your consent before using non-essential cookies.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.
6. Analytics and Third-Party Services
We may use third-party services to help operate, analyze and improve our website and marketing activities.
Depending on our website configuration, these services may include analytics providers, advertising platforms, communication tools, hosting providers, payment providers, customer relationship management systems and other technology providers.
These third parties may process certain information on our behalf and are expected to handle information according to applicable contractual and legal requirements.
Third-party websites or services may have their own privacy policies. We recommend reviewing their policies when using their services.
7. How We Share Information
We do not sell your personal information as a commodity.
We may share information with trusted service providers where reasonably necessary to operate our business, including:
- Website hosting and technology providers
- Email and communication service providers
- Payment service providers
- Freight forwarders and logistics companies
- Customs brokers
- Shipping and transportation providers
- Professional advisors
- IT and security service providers
- Government authorities where legally required
We only share information that is reasonably necessary for the relevant business or legal purpose.
For example, when fulfilling an international B2B order, certain business and delivery information may need to be provided to logistics companies, customs brokers or transportation providers.
8. International Data Transfers
As an international B2B manufacturer and exporter, we may process or transfer information across national borders.
Your information may therefore be processed in China or other countries where our service providers, business partners or customers are located.
Different countries may provide different levels of data protection. Where applicable, we will take reasonable measures to protect personal information during international transfers and comply with applicable data protection requirements.
By submitting information to us, you acknowledge that international processing and transfer may be necessary to provide our products and services.
9. Data Security
We take reasonable technical, organizational and administrative measures to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.
Security measures may include access controls, secure communications, system monitoring, restricted internal access and other appropriate safeguards.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Responding to inquiries
- Managing business relationships
- Processing orders
- Fulfilling contractual obligations
- Providing after-sales services
- Maintaining accounting and commercial records
- Resolving disputes
- Meeting legal and regulatory requirements
The retention period may vary depending on the nature of the information and the purpose for which it was collected.
When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable legal requirements.
11. Your Privacy Rights
Depending on your country or region, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of certain processing
- Object to certain processing
- Withdraw consent where processing is based on consent
- Request information about how your data is processed
- Opt out of certain marketing communications
Some rights may be subject to legal limitations or exceptions.
To exercise your rights, please contact us using the information provided in the “Contact Us” section below.
12. European Economic Area and UK Users
If you are located in the European Economic Area (“EEA”) or the United Kingdom, certain data protection laws, including the GDPR or UK GDPR where applicable, may provide you with additional rights.
Depending on the circumstances, we may process personal information based on:
- Your consent
- Performance of a contract
- Steps taken at your request before entering into a contract
- Our legitimate business interests
- Compliance with legal obligations
Where consent is required, you may withdraw it at any time.
You may also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
13. California and Other U.S. State Privacy Rights
If you are located in California or another U.S. state with applicable comprehensive privacy legislation, you may have additional rights regarding your personal information.
Depending on the applicable law, these rights may include access, correction, deletion, portability and certain rights regarding the use or disclosure of personal information.
Zigong Jiucai Culture And Art Co., Ltd. does not sell personal information for monetary consideration.
If applicable law provides you with additional rights, you may contact us to submit a privacy request.
14. Marketing Communications
If you voluntarily provide your contact information for business inquiries or subscribe to our communications, we may contact you regarding products, quotations, new product launches, project opportunities or other relevant business information where permitted by applicable law.
You may request to stop receiving marketing communications at any time by contacting us or using an available unsubscribe mechanism.
Please note that transactional or service-related communications, such as quotation responses, order updates, shipping information and technical support, may still be sent when necessary to fulfill our business relationship.
15. Children's Privacy
Our website and services are intended primarily for business customers and professional users.
We do not knowingly collect personal information from children under the age of 13, or a higher minimum age where required by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
16. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, communication services or other external resources.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policies of any external website before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functions, legal requirements or data protection practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage visitors and customers to review this Privacy Policy periodically.
18. Contact Us
If you have questions about this Privacy Policy, want to exercise applicable privacy rights, or have concerns about how your personal information is handled, please contact us:
Company: Zigong Jiucai Culture And Art Co., Ltd.
Business: Zigong Lanterns, Festival Lanterns, Animatronic Dinosaurs & Simulation Models
Email: [yanbaoyu06@gmail.com]
Address: [3rd Floor, Service Center for the Overall Relocation Project of Welding Materials of Atlantic Company, No. 1 Danyang Street, Ziliujing District, Zigong City, Sichuan Province, China]
Website: [www.jiucailanters.com]
We will review reasonable privacy requests and respond in accordance with applicable laws and regulations.
